This page was created as a centralized resource for current True Freedom representatives, providing quick access to materials, tools, forms, enrollment resources, links, updates, and other representative support content.
If you are not currently a representative of True Freedom and arrived here by mistake, but would like to learn more about our home care membership plans, please visit our main homepage here.
Please note that all enrollments require a valid representative ID in order to be processed and approved. If you are interested in becoming a representative of True Freedom, please contact us here for additional information.
Below you will find the Table of Contents to help navigate this page more easily. Since this is designed as a single scrolling resource page, new materials, updates, and support documents may be added regularly over time.
If you have suggestions, requests, notice missing information, or would simply like to provide feedback regarding this portal, please feel free to contact us using the information provided at the bottom of the page.
True Freedom now offers Plus Option Plans in addition to our original Standard Option Plans. The Plus Option includes the same plan structure and benefits as our Standard plans, with the added ability for members to increase their daily benefit up to $300 per day over time through the Plus Option schedule.
Representatives may now offer clients either the Standard Option or the Plus Option, allowing them to choose the plan that best fits their long-term planning needs.
This Table of Contents is a sticky navigation menu designed to remain accessible at the top of the page for easier navigation throughout the portal. If needed, you may collapse or hide the menu at any time using the arrow button.
Please read the following information carefully before starting the enrollment process.
Our online enrollment system uses DocuSign PowerForms. By clicking the buttons below, you will be directed to DocuSign’s secure enrollment process.
To help ensure a smooth enrollment experience, it is highly recommended that the member(s) be available during the enrollment process — whether in person, over the phone, or through a video call. As the representative, you are responsible for initiating the enrollment and assisting the member(s) with completing the required information accurately.
Please verify all email addresses carefully before submitting. Due to limitations within DocuSign’s PowerForms system, only one email address may be used per member enrollment. Unfortunately, this is a system limitation that cannot be modified by True Freedom.
Below are the available enrollment options:
Please make sure the member is ready to complete their portion of the enrollment process before starting. Representatives should have all required information prepared and readily available, including the member’s full name, email address, home address, and payment information.
Please make sure both members are ready to complete their portions of the enrollment process before starting. Enrollment emails will be sent separately to each member, so please do not use the same email address for both individuals. Be sure to complete the spouse information fields provided and have all required information readily available, including names, email addresses, home address, and payment information.
True Freedom Standard Plans are our longest-running membership plans and have remained unchanged for over 15 years. With four different plan options available, the Standard Plans provide the same non-medical home care services, including both Agency and Anytime Hours, with benefits of up to $150.00 per day.
The primary differences between the four Standard Plans are the total number of hours included and the associated membership pricing. Please know that members may downgrade their plan on the annual renewal month of enrollment if needed; however, plans can never be upgraded.
All members must also review and understand our Suitability Standard For Enrollment and verify that the description accurately reflects their current state of health.
True Freedom Plus Plans are the newest membership options for members seeking higher daily benefits during the initial years of a contract. Plus Plans include the same lifetime membership hours and all the core features available within our Standard Plans.
Unlike the Standard Plans, the Plus Plans are designed to increase the daily maximum benefit over the first five years of a contract when no home care service hours have been utilized:
Once home care services have been initially accessed, the daily benefit amount at the time of activation becomes the locked maximum daily benefit for the remainder of the membership.
The primary differences between the four Plus Plans are the total number of lifetime hours included and the associated membership pricing. Please know that members may downgrade their plan on the annual renewal month of enrollment if needed; however, plans can never be upgraded.
All members must also review and understand our Suitability Standard For Enrollment and verify that the description accurately reflects their current state of health.
To learn more about the Plus Option, register for one of our upcoming representative webinars below or contact our team at reps@truefreedomhomecare.com with any questions.
Couple enrollments are available for legally married spouses or qualified domestic partners only. Couple discounts apply individually to each enrolled member’s monthly or annual membership payment.
True Freedom continues to evolve as we work to improve and modernize our messaging, materials, and representative resources. As new materials become available, they will be added and updated here over time.
Below you will find downloadable digital materials that may be used electronically or printed locally for personal representative use. Printed materials, including brochures, enrollment forms, rate sheets, and additional resources, may also be ordered directly through our office.
To request printed materials, please submit your request here or contact us directly at 1-888-245-9001.
Download a printable enrollment form and return it to apps@truefreedomhomecare.com
Download a printable rate sheet.
Download a digital version of our brochure.
An overview of our suitability standards to help you better understand qualification guidelines and confidently answer client questions.
A practical checklist designed to help you initiate and complete enrollments efficiently.
Downloads are provided in PDF format and require a PDF reader to open. Google Chrome can automatically open PDF documents in its built-in viewer; however, you may need to download the file from the browser to save a local copy.
True Freedom Headquarters hosts weekly webinars covering product basics, frequently asked questions, detailed terms and conditions, enrollment guidance, and other representative support topics.
Below you will find recordings of previous webinars. Please note that selecting a webinar link will open a new window and redirect you to our YouTube channel.
If you would like to receive webinar announcements, company updates, newly released materials, and helpful articles from our team, please subscribe to our email list below.
As the home care and aging industries continue to evolve, so does the conversation surrounding long-term planning, independence, and non-medical support at home. Our articles are designed not only to provide representatives with helpful insights and industry perspectives, but also to support a clearer and more modern understanding of how True Freedom fits into today’s planning conversations.
Many of these articles are intended to help representatives better communicate the purpose, structure, and value of True Freedom in a way that is educational, practical, and easier for both representatives and families to understand. Topics may include industry trends, planning concepts, common questions, real-world scenarios, and guidance on how to approach conversations surrounding future home care planning.
Representatives are welcome and encouraged to share these articles digitally through email, social media, or other communication channels. We simply ask that the articles remain credited to True Freedom and are shared in their original form whenever possible.
Long-term care insurance plays an important role in planning, but it was never designed to address every challenge that comes with aging. Discover why many families encounter support needs long before a traditional claim is ever triggered.
Insurance protects against major financial events, but many of life’s challenges develop gradually over time. Explore the difference between financial protection and support planning—and why both matter.
The best time to plan is often before the need appears. Learn why timing may be one of the most overlooked factors in preserving future independence, flexibility, and choice.
Clients experience life as a continuous journey, not a collection of policy categories. Discover how advisors can expand planning conversations beyond protection and become a more valuable long-term resource.
Effective planning often involves more than one layer of preparation. This article explores where True Freedom fits within a broader strategy focused on financial protection, future support, and preserving independence.
Long-term care planning has traditionally centered on preparing for qualifying care events. Today, rising care costs, evolving insurance structures, and changing family dynamics are expanding that conversation well beyond the claim itself. This article explores how current industry research is reshaping retirement planning and why advisors are increasingly looking beyond traditional coverage discussions to help clients prepare for the broader realities of aging. Rather than replacing insurance, the article examines how modern planning continues to evolve alongside it.
Behind every long-term care discussion is a family navigating change. While insurance addresses financial risk, caregiving often begins long before a qualifying claim ever occurs. Drawing on research from AARP, Genworth, and other national organizations, this article explores the growing impact of family caregiving, the everyday realities surrounding aging, and why advisors are increasingly expanding planning conversations beyond policy benefits alone. It serves as the human perspective behind the statistics introduced in the previous article.
We are always available to help. Simply subscribe to our email list using the form below, or email us directly at reps@truefreedomhomecare.com if you have any questions.
